CONTINUOUS QUALITY IMPROVEMENT (CQI)
Goal:Continuous Quality Improvement processes are critical for an organization to ensure the most effective, high quality services and operations. The CQI Domain assesses the agency’s implementation of a CQI process to support strategic planning and measure the transformation of services to integrated, community-based employment opportunities. The CQI process builds upon Quality Assurance models by focusing on the broader organizational and systems changes that lead to successful transformation.
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